Ming
I've ordered the iced matcha latte before, and it was good until recently. When I went to this outlet and ordered it again, the taste was bland.
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Starbucks Bugis
Food
Coffee & Café
Location: Level 2, Unit Number #02-12/13
Quality products and services
Services
Serves dine-in
Offers takeaway
Starbucks at Bugis+ provides the quintessential coffeehouse experience within one of Singapore's premier shopping destinations, serving as a popular gathering place for coffee enthusiasts, students, professionals, and shoppers exploring the vibrant Bugis district. Located on the second floor of Bugis+ shopping mall, this spacious outlet offers the complete Starbucks experience with its signature coffee blends, seasonal beverages, fresh pastries, and comfortable seating arrangements that encourage both quick coffee runs and extended stays. The location benefits from Bugis+'s central position in Singapore's shopping and cultural heart, attracting a diverse clientele from nearby offices, hotels, schools, and tourist attractions.
The menu features Starbucks' full range of handcrafted beverages including popular favorites like Iced Caramel Macchiato, Iced Caffè Mocha, freshly brewed coffee selections, Iced Pure Matcha Latte, and Earl Grey Tea, alongside seasonal specialties and local adaptations that cater to Singapore tastes. The outlet maintains Starbucks' globally consistent quality standards while offering a comprehensive selection of pastries, sandwiches, and light meals that complement the beverage menu perfectly. The café provides various seating options from comfortable armchairs for relaxed conversations to communal tables suitable for work or study, creating versatile spaces that accommodate different customer needs throughout the day. Free Wi-Fi and convenient charging stations make it an ideal location for digital nomads and students.
Strategically positioned at 201 Victoria Street #02-12/13 Bugis+ Singapore 188067, this Starbucks outlet operates with extended hours that accommodate both early morning commuters and late evening shoppers. The location offers excellent accessibility through Bugis MRT station and multiple bus routes, while the spacious interior provides ample seating despite being described as a "pretty crowded space" due to its popularity. The organized, cozy atmosphere combined with efficient service makes it one of Singapore's well-regarded Starbucks locations for both locals and visitors seeking familiar coffee comfort in the bustling Bugis shopping environment.
Operating Hours
Closed
Opens in 3h 57m
Monday
8 AM - 10 PM
Tuesday
8 AM - 10 PM
Wednesday
(Today)
8 AM - 10 PM
Thursday
8 AM - 10 PM
Friday
8 AM - 10:30 PM
Saturday
8 AM - 10:30 PM
Sunday
8 AM - 10 PM
Price Distribution
$1–10
69%
$10–20
29%
$20–30
3%
Overall Rating
3.4
/
5
Based on 15 reviews
Mall Ranking
#83
Out of 119 shops
Category Ranking
Not enough ratings
Negative Reviews
Quentin Francis Xu
I used my loyalty card to order and was supposed to get $2 off. The cashier did not give me the discount, then his colleague suggested to "upgrade" my drinks instead. I didn't want to make things difficult for them, so I agreed. But in the end, they only upgraded 1 drink (from grande to venti)! This didn't even make up for the $2! I felt cheated.
Si Yi
Yesterday, I ordered a cup of Iced Pure Matcha & Espresso Fusion at the Woodlands MRT outlet, and it was really nice as shown in Pic 4. Today, we visited the Bugis+ outlet and ordered the same drink, but this was what we got 😂 There were too many large and small clumps in the cup, and we did our best to whisk them.
Sharon Tan
I was queuing to order, and initially, only one counter was open to take orders. When I was next in line, a second counter opened, and a male staff member (in a white top) at that counter asked me to wait for the first counter. He then served the person queuing behind me. I was really annoyed with this. Why didn't he serve me first, since I was next in line? Is this how Starbucks trains its staff? I ordered a drink and cake, and the staff asked me to proceed to the pickup area. As there was a crowd at the pickup area, I went back to my seat. When the crowd dispersed at the pickup area, I went to check if my order was ready. On the way there, I found a cake (the same flavour as I ordered) at the cashier area. I went to ask one of the staff members, and she confirmed it was mine. Shouldn't they have called for me when the cake was ready, or placed it at the pickup area? Why was it at the cashier area, where people were ordering their drinks/food? Service can definitely be improved at this outlet.
Chen Xinyi
I had a really bad experience here and wouldn't recommend anyone to come here. If you want drinks, just go to Bugis Junction instead. I placed my order at 1:30 PM, and the staff (Amelia, 28) who took my order seemed new and very confused. She didn't seem to know what she was doing and told me something couldn't be done, even though I had done it at other outlets before. After ordering, she didn't ask for my name, so I had no idea when my drink would be ready. Even after waiting for 30 minutes, my drink still wasn't made. Frustrated, I went up to ask about it, only to realize she had completely messed up my order. I had clearly and repeatedly ordered a Venti Chocolate Chip Frappé, but she instead placed an order for a Tall Java Chip Frappé. This was completely unacceptable. After all this, I finally got it, and in total it took them 40 minutes. The staff (Amelia, 28) looked visibly unhappy, gave me attitude, and even slammed the cups down. I'm never coming back here again.
Positive Reviews
Ed Tan
Consistent. It's the same as the other Starbucks around. You won't be disappointed here.
Kai Cai
The coffee and cake are of the same standard. Fast service during tea time. Friendly staff.
Florence Yeow
It's a standard Starbucks, housed on the 2nd floor of Bugis+. It's tough to miss it, especially since its green logo is very obvious. I got myself an iced Americano, took a seat at the long bench, and finished my coffee while people-watching on the weekend.
Wanda
Here's the lightly edited review: 🥤 Food & Taste: Ordered the Matcha Frappe and Java Frappe, and both were good. I liked that they were not overly sweet. 📍 Place: The place didn't seem too crowded to the point that there was no place to sit, though there were some people working on laptops. 🤵🏻 Service: Not bad. The staff was friendly and helpful. The preparation of drinks didn't take long. 💰 Price: $5.50 🐣Waiting Time: Reasonable. It wasn't very long, as time is still needed for drinks to be prepared and there was a queue.
Deanna Peh
Love that it's inside Bugis+ Mall. Liked that the cashier was able to redeem my birthday month free cake 🍰. The short-haired lady with specs working as the cashier was really pleasant to all customers!
Duan Qin Ang
We went for a drink after lunch yesterday (a Saturday), and we think the cashier was Michelle. She was very kind to let us know that for our original order of four tall drinks, we would pay less if we used our star points for three free grande drinks and added one more drink, instead of using them for $20 off.
Kai Wong Xuan
The place is small but comfortable for resting, relaxing, and studying. Just order a drink and sit around. The staff here are very friendly and helpful. They even offered drinks to people waiting in line and were very informative about the menu. I had a great experience here and would come again! I ordered the white mocha hack: steamed milk with two pumps of hot white chocolate. It tastes amazing, and the staff were patient and well-trained when taking my order.
Devi Prabhu
Here's the lightly edited review: One of the good Starbucks outlets. The place is organised, and the atmosphere is cozy. We came here after lunchtime; it was quite packed, but we managed to get a table. We ordered a Matcha Burnt Cheesecake and an Espresso Frappuccino. The matcha cheesecake was very nice; it was less sweet, had a strong matcha taste, and was not too heavy (jelak). The drink was good and thick, not diluted. We also ordered the Shiok-ah-ccino drink (Intense Coffee with Earl Grey Jelly) and a Tiramisu cake. The Intense Coffee drink had an interesting taste, but I couldn't really feel the coffee taste as "intense" as the name suggested. I could only feel a subtle taste of coffee, leaning more towards a chocolatey taste (like a Mocha). The Earl Grey jelly taste was okay; it had a strong Earl Grey flavor. The Tiramisu cake is now not as much of a "tiramisu" as it used to be. It had a very subtle coffee flavor for my liking, leaning more towards a chocolate sponge cake with a hint of coffee flavor and a bit of mascarpone cheese. The staff were nice and friendly. They took my customised drink order correctly. The service was also good. Recommended.
Arthur Mohsin
The food here is generally good. I often come here to chill and eat pastries. I got a creamy mushroom foldover, and it tasted great, although while cutting it I found two strands of short hair in the dish. I was surprised, but after presenting it to the staff, they changed the dish to a new one. The staff were moderately helpful, and the atmosphere was decent. It's definitely a cosy place to have a coffee or pastry.
Straits Apparel
A good place to rest and have a cup of coffee. Ample and comfortable seating. Fast and efficient service, but cleanliness could improve. Overall, I enjoyed the 30 minutes there.
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Our Menu
Menu Images
Menu Highlights
Limited Time Offer
CHICKEN, OMELETTE, CHICKEN HAM & CHEESE WAFFLEWICH
Other Sets
CHICKEN HAM & CHEESE EGG CREPE WRAP
EGG WHITE, ROASTED PEPPER, MUSHROOM & CHEDDAR WRAP
SCRAMBLED EGG & CHEESE BRIOCHE SANDWICH
SCRAMBLED EGG & TURKEY HAM PITA
CHICKEN HAM & CHEESE PANWICH
EGG MAYO & CHEESE CROISSANT
Menu Highlights
Pies
COUNTRY CHICKEN PIE
$6.90DEEP DISH BEEF PIE
$6.90TRIPLE CHEESE MUSHROOM PIE
$6.90K-INSPIRED GOCHUJANG CHICKEN PIE
$7.80Contains Gluten, Dairy, Egg & Soy
Quiches
SPINACH & MUSHROOM QUICHE
$6.90Puffs
GOURMET MUSHROOM VEGGIE PUFF
$5.80Medley of mushroom, broccoli & cauliflower in a pesto cream sauce
Foldovers
CREAMY CHICKEN FOLDOVER
$5.50Contains Gluten & Dairy
Muffins
MUFFINS
$3.50Sandwiches
EGG HAM & CHEESE CROISSANT
$6.50SCRAMBLED EGG & CHEESE BREAKFAST SANDWICH
$6.50Pitas
SCRAMBLED EGG & TURKEY RICE PITA
$6.50Croissants
ROSEMARY CHICKEN & MOZZARELLA CROISSANT
$6.50CHOCOLATE CROISSANT
$4.00Contains Gluten, Dairy, Egg & Soy
Bagels
ORIGINAL BAGEL
$4.50Served with cream cheese
Scones
BUTTERY SCONE
$4.00Served with butter & jam
Cookies
CHOCOLATE CHUNK MONSTER COOKIE
$3.20Contains Gluten, Dairy, Egg & Soy
Cakes
EARL GREY CHEESECAKE
$7.00COOKIE & CREAM CHEESECAKE
$7.00Tarts
LEMON MERINGUE TART
$7.00
Menu Highlights
Pies
COUNTRY CHICKEN PIE
$6.90Contains Gluten, Dairy & Egg
DEEP DISH BEEF PIE
$6.90Contains Gluten, Dairy & Soy
TRIPLE CHEESE MUSHROOM PIE
$6.90Contains Gluten, Dairy & Egg
K-INSPIRED GOCHUJANG CHICKEN PIE
$7.80Korean-inspired! Spicy-sweet deliciousness filled with chicken, sausage & cheese. Contains gluten, dairy, egg, soy & sulphites.
SCRAMBLED EGG & CHEESE HAM PIE
$6.10Quiches
SPINACH & MUSHROOM QUICHE
$6.90Contains Gluten, Dairy & Egg
Sandwiches
EGG MAYO & CHEESE CROISSANT
$6.10SCRAMBLED EGG & CHEESE BRIOCHE SANDWICH
$6.10Bagels
ORIGINAL BAGEL
$4.00Served with butter & jam
Scones
BUTTERY SCONE
$4.00Served with butter & jam
Savory
GOURMET MEDLEY CAULIFLOWER
Contains Gluten, Dairy & Nuts
Cookies
CHOCOLATE MONSTER COOKIE
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