SEPHORA Bugis 2hrs Click & Collect at Bugis+ represents the world's leading beauty retailer's commitment to convenient, modern shopping experiences, offering comprehensive access to premium makeup, skincare, fragrances, and beauty tools through innovative 2-hour click and collect service technology. Located on Level 2 spanning multiple units at 201 Victoria Street, this flagship beauty destination operates within Bugis+ mall's comprehensive wellness ecosystem, serving beauty enthusiasts, makeup professionals, and skincare devotees who appreciate expert guidance, premium product quality, and flexible shopping options that accommodate busy urban lifestyles. The store's strategic position within one of Singapore's most accessible shopping destinations provides convenient access to global beauty innovations while offering comprehensive shopping and entertainment experiences in Singapore's premier cultural district.
The extensive product selection encompasses high-quality makeup from leading international brands, advanced skincare solutions that address diverse skin concerns and climate requirements, premium fragrances for personal expression and gift-giving, professional beauty tools and brushes for expert application techniques, and exclusive Sephora Collection products that deliver luxury quality at accessible price points. SEPHORA specializes in providing personalized beauty consultations through knowledgeable Beauty Advisors who offer expert recommendations, color matching services, application techniques, and skincare assessments that ensure customers discover products perfectly suited to individual needs and preferences. The innovative Click & Collect service allows customers to browse and purchase online, then collect orders within 2 hours using secure OTP verification systems that streamline the shopping experience while maintaining product authenticity and quality assurance.
Operating with comprehensive beauty services including free shipping for orders above S0, flexible payment options through Atome buy-now-pay-later services, and expert staff support that goes above and beyond traditional retail assistance, SEPHORA Bugis provides exceptional customer experiences that combine convenience with professional beauty expertise. The store's integration with Singapore's most dynamic shopping and cultural district ensures excellent connectivity via Bugis MRT station while offering customers the opportunity to combine beauty shopping with broader entertainment and dining experiences. With its commitment to beauty innovation, premium product quality, exceptional customer service, and convenient shopping technology, SEPHORA continues to serve Singapore's diverse beauty community while contributing to the comprehensive wellness and lifestyle offerings that make Bugis+ a premier destination for personal care, style enhancement, and beauty discovery experiences.
Lynn had some of the worst customer service skills that I have ever experienced. My friend and I were not approached once in store. When we went up to the counter to pay after 30 minutes of being ignored, we were both served by Lynn. She shouted at my friend when my friend didn't notice that Lynn was ready to put her through after Lynn stopped speaking. When it was my turn, she dropped my product on the floor and threw it back in the bag without checking for damage. Aside from shouting and chatting, she only spoke to say 'pay.'
Go to this store if you want to be ignored – or even better, treated like trash by rude staff like Lynn.
Soh Yi
I was served by Roshani. I wanted the Dior Skin Glow in 1N; she suggested a lighter shade, which I tried and prefer. I said, "Let's go with her suggestion," yet she put the 1N in the bag. I didn't check, as I assumed she took the one she suggested. I'm not sure if the color she suggested was out of stock or if there was a miscommunication, but always check your product before checking out.
Positive Reviews
Rena Mohan
I had a fantastic experience at the Bugis Sephora outlet, thanks to Lynn! She was incredibly patient while helping me choose products, and her friendly, bubbly personality made the shopping experience enjoyable. Her knowledge and enthusiasm truly made a difference. I highly recommend seeking her out for assistance!
Evie Chung
It is wonderful to shop at Sephora. For me, having never shopped for any cosmetic or perfume-like products before, I was really clueless about which perfume to get my aunt, who has cool motorcyclist vibes. I decided to ask a lady near the perfume aisle. She was really nice and recommended the Versace perfume to me. She also let me sniff the perfumes and explained their scents. I took her recommendation and bought the Versace perfume, costing $190. She then gave me a free gift: a Versace bag, which was so pretty, a Versace body lotion, and some other small gifts. It was a truly pleasant shopping experience for a first-timer like me. The cashier was really nice too! I would love to come back to Sephora when I decide to buy cosmetics and other things.
Lynette Tan
I always get a ton of stuff whenever I go to Sephora—I can't help myself, gulp!
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I have makeup of every kind imaginable. My husband often jokes, "We've got a mini-Sephora in our house!"
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I think he might be right!
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I appreciate that the staff are very friendly and knowledgeable about their products. They're not pushy but make excellent recommendations.
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Also, I love that if you're not convinced, you can always try on a look with the help of the beauty consultants. For me, nine out of ten times, they turn out to be great choices!
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I would highly recommend going with an open mind and trying different colours to achieve different looks, because if you never try, you never know what looks good on you!
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Over the years, I've expanded my makeup collection considerably and tried different eyeshadow palettes.
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The point is, don't limit yourself to certain "safe colours." Just in case you haven't noticed, our skin tones change as we get older, and our hair colours change. In different seasons of our lives, our personalities change as well, and it's kind of nice to hint at those subtleties with different makeup looks.
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As you can probably tell, I'm really passionate about makeup and excited about how it can enhance your natural beauty.
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But if you're still sitting on the fence, consider this. Research shows that women who wear makeup are more likely than not to be considered for pay raises and promotions.
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Now, don't you think that Sephora is worth a visit?
Love,
Lynette Tan
P.S. Follow me on social media for more @lovelynettetan, cheers!
Angelina Ang
Visited on 27/08/2022. From 26/08-28/08/2022 was Sephora's Fresh Brand Day Sales for 20% off on Fresh skincare products (selected products only).
Fresh Kombucha Facial Treatment Essence 150ml was $97.60 after 20% off (usual price $122).
Fresh Black Tea Firming Corset Serum 50ml was $132 after 20% discount (usual price $165).
Fresh Tea Elixir Skin Resilience Activating Serum 30ml was $135, with no discount as it is a new skincare product.
I received 3 samples for spending over $150.
Rayboni
The staff, Shane and Geraldine, were awesome. They were very helpful and knowledgeable about skin and products, especially Geraldine. She patiently went through skincare products and routine with my daughter and me. Being quite clueless about skincare, I felt that she took the time to explain and teach us more about our skin and the suitable products for us.
I will definitely be back to look for Geraldine (once we get used to the skincare products we got) to help us with makeup next!
Rebecca Mak
The staff at Sephora are always cheerful and friendly. I am glad they found me suitable lipsticks. As I have very dark lips, I usually need lip concealer before applying any lipstick. But I feel happy with my purchase last night.
Zhang Jia Qi
I visited Sephora Bugis+ today to top up on some of my skincare essentials, and I had a wonderful experience thanks to Janice.
She was incredibly friendly and helpful throughout my visit. Janice went above and beyond to assist me in finding the products I needed. Thank you for this.
Insyirah Binte Mohd Zailanni
Bugis + is my go-to Sephora for years because of its excellent customer service. My favourite Sephora advisor is Norman. He has a very welcoming and radiant personality. Even when the shop is about to close, Norman serves with the same warmth and energy as if it were the start of the day. Norman advises thoughtfully and ensures you walk away happy and confident in your purchase. Well done, and thank you for the many wonderful shopping experiences.
Mei-Jie
Very helpful and friendly staff! Especially the young lady at the cash register. I received great service from her! Didn't catch her name, but it was on 8/5/24 at 5:30 PM :D She wrapped my gift card nicely in proper packaging and told me I could redeem a gift since it is my birthday month (which I didn't know about). So glad she offered, otherwise I would have missed it! <3
Lisa Marican
My colleague and I had a great time talking with Norman, who also served us. He recommended some products to my colleague, who had never worn makeup before, and he made her super interested in it. I hope Bugis+ has more staff like Norman, as most are not. Thank you, Norman, for making our lunch hour a great one :)
Naveen Manickam
5-star experience at Sephora Bugis!
The variety of makeup and products available was impressive, and my wife and daughter had an amazing time exploring the store.
The customer service was excellent, making for a great shopping experience.
Highly recommend!
Nicole Leong
I did a skin consultation with Beauty Advisor Celine, and her advice was excellent. She was really helpful, walking me through my skincare routine and areas of improvement, introducing products that could help me achieve greater moisture and hydration. I highly recommend her services.
Kaili Kang
Thanks to Natasha. Her service and makeup were truly excellent. She helped me with my makeup, and after I went to my DND, many people said it was very nice. I was so happy she helped me with my makeup, and she understood exactly what I wanted.🥰🥰🥰 Her colleagues' service was also very good. Much appreciated! 🙏🥺
