Location: Level 3, Unit Number #03-19 to 23, #03-28
Quality products and services
Cue Guru at Bugis+ represents a popular destination for engaging entertainment and social connection, providing customers with immersive gaming experiences, recreational activities, and interactive entertainment options that combine skill-based challenges with social enjoyment in Singapore's vibrant Bugis entertainment district. This innovative entertainment venue specializes in billiards, pool games, and cue sports instruction that cater to both experienced players and newcomers seeking to develop their skills in a welcoming, professional environment. Located within Bugis+'s comprehensive entertainment ecosystem, Cue Guru attracts sports enthusiasts, social groups, and individuals who appreciate access to quality recreational facilities while exploring one of Singapore's most culturally rich and historically significant retail and entertainment destinations.
The comprehensive facility features professional-grade billiards tables, pool equipment, and gaming accessories that ensure optimal playing conditions for both casual games and serious practice sessions, alongside expert instruction services for customers seeking to improve their cue sports techniques and understanding of game strategies. Cue Guru maintains multiple table configurations that accommodate various pool and billiards game formats, from traditional eight-ball and nine-ball to more specialized cue sports variations that provide diverse entertainment options for different skill levels and preferences. Additional amenities include comfortable seating areas, refreshment options, and social spaces that enhance the overall entertainment experience while fostering community connections among players who share appreciation for cue sports and recreational gaming.
Strategically positioned within Bugis+'s dynamic entertainment district, Cue Guru offers customers the advantage of combining recreational gaming with access to the mall's extensive dining, shopping, and cultural attractions, making cue sports entertainment part of comprehensive leisure experiences in one of Singapore's most accessible and vibrant locations. The venue maintains flexible operating hours and both casual drop-in availability and advance reservation options that accommodate various social schedules and group requirements, while the convenient location provides excellent accessibility via Bugis MRT station. With commitment to providing quality gaming equipment, maintaining professional playing conditions, and fostering inclusive social environments where players of all skill levels feel welcome, Cue Guru continues to serve as a premier destination for cue sports entertainment that brings people together through shared appreciation for skill-based gaming, friendly competition, and social connection in Singapore's most culturally dynamic entertainment district.
Based on 15 reviews
Out of 119 shops
Not enough ratings
Janice Ng
Terrible experience with how the staff handled the service. Each table can only have a maximum of 5 people, and we were told we needed to purchase 4 drinks if we had additional friends joining. (A glass of coke costs $4.50?) The staff member proceeded to raise his voice when we were honestly quite confused and wanted to clarify the unspoken house rules. Boo.
Ning Wen
I recently visited Cue Guru and was disappointed with the experience. The staff at the counters displayed a poor attitude, which negatively impacted my visit. I found them to be unhelpful and lacking the friendliness expected in a customer service role. I hope management can address this issue and provide additional training to ensure customers feel welcomed and valued.
SPC SG01
I am very disappointed with the crew and how he treated us, making us feel that we couldn't order! Poor service and very disrespectful. This was our first time here, and they showed attitude like this. 👎🏻👎🏻👎🏻 Change the cashier! He is very rude and has no manners!!!!! TERMINATE HIM!!! The place is good, but the cashier has no manners!!
Wei Jin
Came here to chill and wanted to have a good game of pool but ended up with no tables available, even though we saw empty tables. Decided to play darts instead, and it felt like all the darts machines were occupied by their own people. A rude and unpleasant experience from the moment we stepped in: the counter service crew was rude, and the vibes were terrible. Also, everyone has to purchase a drink before you can even get a table or play darts. Stay away from this place if you want to maintain your sanity and avoid leaving with a bad mood. All the bad reviews here are true. The good reviews are probably paid reviews or written by their own in-house folks.
Desmond Wong
Service is terrible. Firstly, the female staff member with the red hair at the counter was rude and passive-aggressive. (A previous review from a month ago also complained about this person, and it seems she has not changed.) Secondly, a male staff member used language that also came off as rude, saying words like 'I don’t care.' (He should have some respect for himself and the 'establishment' he 'runs.') They are only interested in charging you and squeezing your wallets dry. For example, they have a policy where if you come in a big group, you are required to buy a beverage from their bar. (What nonsense! This is my first time hearing of such a rule at a place to play pool.) I have never felt more scammed and unwelcome at a pool place. I went there once and am never going there ever again. There are much better pool places that charge significantly less, and the service is better. One hour can cost over 20 dollars. The bottled water we bought was 3.80 SGD – crazy!
Lana Mok
HIGHLY NOT RECOMMENDED! ❌ I came here without noticing the bad reviews, which turned out to be extremely true and accurate. The female counter staff member was a little rude and unhelpful, and also looked annoyed. BAD CUSTOMER SERVICE! 🤧 In my experience, the prices are more expensive than at other places. They have certain rules for playing pool, such as (as I remembered) if four people are playing at one table, a drink must be purchased.
Ah Poh Dee
The female staff member at the counter with red hair was extremely rude. I strongly do not recommend this place. No surprise that it was nearly empty on a Sunday afternoon— the service was terrible!
Justin Ho
The most affordable pool area in Bugis. Tables, sticks, and staff were all mediocre. I usually just come here because it’s relatively cheap. However, they do require a $50 refundable deposit in order to get a table (CASH ONLY). So, do take note and bring $50 cash before coming here. Overall, my experience here was so-so.
Neil Brian Lye
If you're in need of some pool and beers, this is a good place. It's expensive if you're looking to play pool generally in Singapore, but that's probably due to its location in central Singapore. But if you're looking to drink and play pool, the drink promos are worth it (the pool table charges are waived for an hour), and it's way better than queuing up for a pool table at the bar.
Si Yi
I'm not sure why so many people have bad experiences. I have had male and female employees attend to me. They have all treated me respectfully. I come here to train and play with friends. My experience is always very good. I buy one drink with no issues.
Magdalene Ang Shu Qin Jesslyn
Fell in love ❤️ with this place ever since I started playing pool at a very young age, and I have been a regular and only come here since 2018. Brought many friends there 2 by 2 to play. Love the place and vibes. Staff and bosses are the best. If your ball gets stuck under the table, they will come and help you. Very observant. Not sure if the staff recognize me, but some do. The tables are well-maintained, though it could be better. But it's better than other places!! If they are hiring, I would love to work here and upgrade my skills. Always a 5-star for me. Always crowded. Music is the best too.
Hee Yuan Fu
Overall, quite good. $23/hour is reasonable. They also upgraded the cue to carbon, which is nice to use.
Wei Kee Ang
Still the best place to go. 😍 I go there for my training almost every week and bring family and friends along once in a while. One of the staff recognizes me as a regular customer and automatically gives me my usual table, unless it's super crowded. Thank you to this staff member for their great service.
Jonathan Ho
The tables are smooth (especially the cleaner ones), great if you need to practise positioning. Probably not ideal if you're practising your stroke, as you might not do as well on a slower table. People say the pockets are wider than other pool halls (I haven't confirmed this yet). Service was fine; I didn't order food or drinks. Update: Some tables roll, but generally, it's still okay. The staff are lovely and honest. I've left my stuff there a few times, and they've kept it safe both times. <3
Ee Woo
Went with 3 friends for a casual game, and the staff were friendly and helpful. Prices depend on the timing. We paid $19 per hour per table. After the first hour, they prorate by the minute, which is very fair. As we were four people, they mandated at least one drink purchase. A $50 cash deposit is also required. For us casual players, the cues and table were of good quality. Recommended!
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