Reviews for Golden Village - GV Bugis

Pei Kok

August 18, 2025

5

Pleasant surprise! Clean and spacious. Comfortable seats, and quite cold – bring a jacket! I was wearing long sleeves and it was still cold. Sadly, the HK movie was dubbed into Mandarin. Nonetheless, I enjoyed the movie experience.

Peter Tan

August 18, 2025

1

I am writing to express my deep concern and disappointment regarding a recent incident where individuals under the age of 18 were allowed to attend an M18-rated screening at your venue. This is a clear violation of content classification regulations and shows a serious lapse in the enforcement of age restrictions. M18 ratings exist to protect younger audiences from content unsuitable for them. Allowing underage individuals into such screenings not only undermines the integrity of the rating system, but also raises serious questions about staff training, supervision, and accountability.

Terence Kee

August 18, 2025

2

I'd give 5 stars for the service provided by the staff at the gold class lounge. They were friendly and quick to serve. The whole experience of watching the movie was wonderful. But I was extremely disappointed with the toilets. This is my 3rd time at this GV. All three times, they were disgustingly dirty and worn out. There was no cleanliness whatsoever in the toilets. It was as if they didn't do any cleaning at all.

Alice Tan

August 18, 2025

1

So disappointed in our Gold Class service. The food we had ordered online the day before and checked in for at the counter was not served. We had to ring the service bell to request our plates of food (we had patiently waited for approximately half an hour through the movie already?). The staff didn’t even know what we ordered, and I had to pull up my receipts on my phone during the movie, which made me miss key moments of the film. We also left realising that we were short one drink (we had ordered three sets of meals but were only served two cups of ice lemon tea instead of three). We expected much more from a premium service we had paid for for the whole family, hoping for a positive experience, but left feeling very cheated.

Sharina Bai

August 18, 2025

4

Here's the edited review: Had a pleasant time watching a movie. It wasn't too overcrowded, and everything was in order. A downside was that the theatre only opens 5 minutes before showtime; it used to be 10-15 minutes prior. The seats were good, and the armrests could be lifted up. It was clean. They should make movies a bit more affordable. $100 for a family of 4 with snacks on a weekend is not affordable for everyone.